Özge Tüncel

Assistant Professor · Maastricht University School of Business and Economics· Email

I work on designing mechanisms to increase collaboration and align incentives between companies in a supply chain, or between a company and its employees with the goal of creating win-win situations. Regarding the former relation, I study contract mechanisms between companies which can result in higher profitability along with less waste of resources and sustainable supply chains. For the latter relation, I study bonus and transparency mechanisms that can motivate employees to exert more effort, share truthful information and choose actions that are in line with the company’s best interests. Previously, I worked as a Postdoctoral Researcher at Eindhoven University of Technology after I was granted with a Ph.D. degree in Engineering Systems and Design from Singapore University of Technology and Design in Singapore, and M.Sc. and B.Sc. degrees in Industrial Engineering from Koç University in Turkey.

Projects

Sustainability through trust between the focal firm and suppliers

TU/e, Netherlands

Introducing contract mechanisms motivating both Philips and its suppliers to invest in the supplier sustainability by increasing the trust between firms. Motivating the supplier to truthfully share their sustainability level and motivating Philips to shift its investments of uncovering sustainability levels of suppliers towards improving their sustainability levels.

2021 - Now

How to make operators and algorithms work together

TU/e, Netherlands

Analyzing field data in a chemical plant to discover the reasons behind the Operators choice to deviate from decisions proposed by an AI, and introducing transparency mechanisms in order to increase Operator’s collaboration and trust with AI. Optimizing the system of human-automated plant as a whole by incorporating the mental model of operators.

2020 - Now

Collaboration for higher machine reliability and care in after sales

TU/e, Netherlands

Studying inefficient after sales contracts that are lacking the mechanisms to motivate the supplier to increase machine reliability and customer to increase machine care, causing high machine breakdown rates. Introducing a new contract that can mitigate the suboptimal human decisions and create a win-win situation for both the customer and the supplier.

2019 - Now

Human Behavior under Competition for Resources in R&D

SUTD, Singapore

Analyzing the impact of payment mechanisms on the effort and information sharing levels of decision makers as project managers competing for limited resources. Designing a game theory model and incorporating quantal response equilibrium to identify the optimal payment mechanisms. Analyzing the impact of gender together with inequality aversion levels of subjects on their performances.

2017 - Now

Popularity of Minimum Order Quantity (MOQ) Contract in Practice

SUTD, Singapore

Uncovering the reasons behind the popularity of the MOQ contract over other theoretically equivalent contracts in practice. Studying how the MOQ contract attenuates the tradeoff between complex coordinating and simple non-coordinating contracts established by the behavioral operations management literature. Presenting the advantage of the MOQ contract over other coordinating contracts in mitigating the suboptimal decisions of suppliers due to their risk aversion preferences and cognitive limitations.

2014 - 2017

Selective and Periodic Inventory Routing Problem (SPIRP)

Koç University, Turkey

Designing an adaptive heuristic algorithm to be used as DSS to set schedules and routes of company trucks collecting used oils from restaurants, resulting in lower transportation and inventory cost. Analytically modeling a lower bound for SPIRP to estimate optimality gap.

2010 - 2013

Education

Ph. D. Engineering Systems & Design

Singapore University of Technology and Design, Singapore
Thesis: Designing Incentive and Contract Mechanisms for Managers
2013 - 2018

M. Sc. Industrial Engineering

Koç University, Istanbul, Turkey
Thesis: Adaptive Large Neighborhood Algorithm on Periodic Inventory Routing Problem
2010 - 2013

B. Sc. Industrial Engineering

Koç University, Istanbul, Turkey
Class Salutatorian
2005 - 2010

Teaching

Eindhoven University of Technology, Netherlands
  • Fundamentals of Operations Management, Lecturer
  • Behavioral Operations Management, Lecturer
  • Microeconomics, Lecturer
  • Supply Chain Management, Teaching Assistant
  • Modeling and Analysis of Manufacturing Systems, Project Leader
  • Master Thesis Supervisor
    • - Condition based maintenance with event and usage data at Canon Production Printing
  • Graduation Project Supervisor
    • - Weekly Capacity Requirements Forecasting at Rabobank Nederland
    • - Quantifying the Effect of Production Stock Buffers on Production Capacity, Kusters Logistics Services
    • - Determination and improvement of the unloading process in Dynamic Parcel Delivery Netherlands
    • - Analysis of the efficiency of the procurement process for project-based machine construction, Simac Masic bv
    • - Identifying Causes That Negatively Influence The Logistic Performance: A Case Study, Merck Window Technologies
    • - Optimizing queue times at hydrogen stations with a tradeoff between investment and service level, Air Liquide
    • - Optimizing the order preparation process of cutting mattresses within the Bedding department of Recticel
    • - The effect of implementing a make-to-stock supply system in the supply chain of Vanderlande
    • - The feasibility of a performance measurement system based on manual and sensor data, VDL VDS
2019 - 2021
National University of Singapore, Singapore
  • Strategic Operations Management, Teaching Assistant
2017
Singapore University of Technology and Design, Singapore
  • Decision Analysis, Teaching Assistant
  • Quality & Reliability, Teaching Assistant
2015 - 2016
Koç University, Istanbul, Turkey
  • Information Management Systems, Lecturer
  • Operation Research Applications, Teaching Assistant
  • Production Planning and Control, Teaching Assistant
  • Linear Algebra, Instructor (Academy Club)
2009 - 2012

Skills & Certifications

Software
R, Python, STATA, KNIME, Neo4j, Visual Basic, z-Tree, zTu, MATLAB, Java, Minitab, CPLEX, MySQL, LaTeX, HTML
Language
  • English, Fluent
  • Dutch, Intermediate
  • Spanish, Beginner
  • Turkish, Mother tongue
Certifications
  • Automated Content Analysis with Python, VU Amsterdam
  • Data Science: Data analysis and visualization, Utrecht University
  • Big Data Specialization, UC San Diego (online)

Achievements

  • SUTD President’s Graduate Fellowship, 2013 - 2018
  • TUBITAK Scholarship for Graduate Students with successful Undergraduate Degrees, 2010 - 2012
  • Merit Full Scholarship from Koç University and Vehbi Koç Scholar Award, 2005 - 2010
  • OSS-Quantitative 447th out of ~2 million (National University Entrance Exam), 2005